Your account
Delete your Tinubuan account
You can ask Tinubuan to delete your account and personal information at any time. You don’t need the app installed to ask.
How to ask
- In the Tinubuan Android appTap your profile picture, then Privacy center → New data request. Choose Request deletion and tap Submit private request.
- On tinubuan.com (treasurers)Open Account → Privacy & support and send a private request for deletion.
- By emailWrite to [email protected] from the email address on your account, with the subject “Delete my account”. Include your name and your group’s name.
What happens next
Tinubuan confirms that the request comes from you, then deletes your account within 30 days and tells you when it is done.
What is deleted
- Your sign-in account (email address and password).
- Your contact details, including your mobile number.
- The devices registered for your notifications.
What is kept, and why
Your group’s financial records that include you — contributions, loans, loan payments and payouts — and the audit history of changes are kept. The group needs them to keep its books accurate and to settle disputes, and Tinubuan may need them to meet legal obligations. They stay visible only to your group’s treasurer and Tinubuan administrators, and are kept for as long as your group keeps its records on Tinubuan or the law requires.
Only want to leave your group? Ask your treasurer to remove you from the group. Your account stays.
Launch list
To remove a launch-list sign-up given on tinubuan.com before sign-ups opened, email DELETE to [email protected].